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Playacar Palace, Playa del Carmen

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From392US$ /night
Check-in
08Jun2025Select date
Check-out
09Jun2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Resort

Fraccionamiento Playacar, Bahia Del Espiritu Santo, Playa del Carmen, Mexico, 77710

Playacar Palace is a premier resort located in Playa del Carmen, Mexico, known for its quaint charm and idyllic beachfront setting beside turquoise waters and powdery white sands. It offers a combination of luxurious accommodations, diverse dining options, and an array of leisure activities, making it an ideal destination for couples, families, and groups. The resort features modern design elements and a welcoming atmosphere that reflects Mexican hospitality.

Location

Playacar Palace is situated near notable landmarks, including the Quinta Alegria Shopping Mall and various cultural attractions in Playa del Carmen. It offers easy access to public transportation and local amenities, enhancing the overall convenience for guests looking to explore the region.

Rooms

The Playacar Palace offers 208 charming rooms equipped with amenities such as air conditioning, flat-screen TVs, and minibars. Many rooms boast ocean views and hydro massage baths for added comfort. The rooms are designed for relaxation, with spacious layouts and updated facilities to cater to all guests.

Eat & Drink

Guests can enjoy multiple onsite restaurants that serve a variety of international cuisines. Each restaurant provides unique culinary delights, and the resort is known for its delectable desserts crafted by renowned pastry chefs. Dining options cater to all meals, including fine dining and casual snacks available throughout the day.

Leisure & Business

The resort features an extensive array of leisure and entertainment options, including a world-class spa, fitness facilities, and a Jack Nicklaus Signature Golf Course. Guests can participate in exotic tours, enjoy pristine beaches, and experience the vibrant nightlife options available in the resort and surrounding areas.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Superior Deluxe Honeymoon Suite Ocean View King Size Bed
Max:
2 persons
48 m² 
Bed options:
1 King-size bed
Sea view
Shower
Coffee machine
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Superior Walk Out Suite Ocean Front Kids & Teens
Max:
4 persons
48 m² 
Bed options:
1 King-size bed
Shower
Coffee machine
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Superior Deluxe Ocean View Kids & Teens
Max:
4 persons
48 m² 
Bed options:
1 King-size bed
Sea view
Shower
Coffee machine
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Getting around

Explore available ways to reach your dream destination

City Centre
Playa del Carmen 1.0 km
Airports
Aeropuerto de Playa del Carmen (PCM)500 m
Cancun (CUN) 57.2 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Barber shop
  • Smoke detectors
  • Fire extinguishers

Sports & Fitness

  • Fitness centre
  • Diving
  • Billiard tables

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Babysitting/Child services
  • Board games
  • Children's menu
  • Children's play area
  • Kids club

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Entertainment
  • Sun terrace
  • Leisure/ TV room
  • Spa & wellness centre
  • Solarium
  • Jacuzzi
  • Pedicure
  • Manicure
  • Beauty treatment
  • Massage
  • Open-air bath
  • Public Bath
  • Make up services

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

Fraccionamiento Playacar, Bahia Del Espiritu Santo, Playa del Carmen, Mexico, 77710
Map view
Fraccionamiento Playacar, Bahia Del Espiritu Santo, Playa del Carmen, Mexico, 77710
Nearby
Zona Arqueologica Playa del Carmen
300 m
Av. Benito Juárez
Los Fundadores Park
430 m
Ave Benito Juarez 109 between 5a y 10a Ave
La Sirena's Fine Mexican Handcrafts
270 m
5ta Avenida
Galeria de Arte 5ta Avenida
430 m
5th Avenue 4th and 6th Streets
Sun Jaguar
510 m
Mall
Paseo del Carmen Shopping Mall
140 m
Spa Centre
Ferry Cozumel
220 m
Mall
Plaza Antigua
150 m
Av Benito Juárez 251
Portal Maya
440 m
Beach
INTI Beach
570 m
15 Avenida Nte
Parque, Portal Maya
420 m
Amusement Park
Skydive Playa
340 m
Playacar
Xaman Ha Ruins
300 m
Shopping Area
Centro Playa del Carmen
250 m
Restaurants
Los Rancheros Mole
290 m
Calle 1ra. Sur entre
Sushi-Itto
210 m
Plaza Paseo de Carmen
Viva Margarita Bar
220 m
Av 10 Nte Con 1ra Sur Paseo del Carmen Mall Shop
Los Aguachiles Av. 10
180 m
Av. 10 Plaza Paraiso
El Bodegon Criollo
180 m
Calle 3bis Sur esquina Avenida 10
HC de Monterrey at Calle 1
420 m
Calle 1 Between Aves. 20 and 25
Los Chilakiles
250 m
Av. 10 Entre Calle 8 y Calle 10 Mercado Paseo Del Carmen
La Coronela Playa
350 m
1st Stree South Between 5th & 10th Av 1rs Stree South Between 5th & 10th Avenue

Reviews and Ratings

Feedback from previous guests about their experience
88%
liked the resort and would come back again
Exceptional staff
Spacious accommodations
Seaweed on beach
One unhelpful planner
8.8/10
Great
Rooms
9.4
Location
10.0
Service
9.4
Dining
7.8
Guest reviews
8.8/10
based on 10 reviews
5/5 based on 2058 reviews
8.5
8.5/10 based on 44 reviews
#24 of 331 hotels in Playa del Carmen based on Tripadvisor
Ian
United Kingdom, December  2024
8.8/10

I had an incredible stay at Playacar Palace, which really impressed me with its excellent customer service and beautiful surroundings. The rooms were fantastic with a great view, although I found the dining experience had some hits and misses. The location was perfect, right near the beach and the vibrant local scene. While the amenities were decent, I felt some areas could use improvement, especially around the pool.

Rooms
9.0
The rooms were spacious and well-appointed, featuring beautiful ocean views that made mornings special. I loved the little touches, like the balloons and cake welcoming me for my birthday.
Service
10.0
The service was outstanding, with the staff being friendly and accommodating throughout my stay. I especially appreciated the attention from the pool servers who always had a smile and kept the drinks coming.
Location
10.0
The hotel's location was excellent, right on the beach and super close to the lively 5th Avenue, making it easy to explore local shops and restaurants.
Dining
7.0
Dining was a mixed experience; the buffet was average, but I really enjoyed the meals at the Asian restaurant, Momo, which stood out for its fantastic Teppanyaki style.
Facilities
8.0
The facilities were nice, but I found the pool area a bit crowded and some lounge chairs were claimed very early in the day, limiting availability.
Emerson
United Kingdom, December  2024
9.6/10

The Playacar Palace offers a fantastic experience, with well-maintained facilities, comfortable rooms, and an incredibly attentive staff. The location is a huge plus, just a short walk to the beach and lively 5th Avenue. Dining options were delicious, though a bit more variety would be appreciated. Overall, the resort delivers excellent value for money, making it a place I can't wait to return to.

Rooms
10.0
The rooms are always amazing and impeccably cleaned each day. Our room on the 3rd floor offered lovely ocean views and was comfortable for all of us.
Service
10.0
The service was top-notch, as the staff went out of their way to cater to our needs, making us feel like family throughout our stay.
Location
10.0
The location is incredible, only a short stroll to 5th Avenue and right by the ferry to Cozumel, providing easy access to various activities.
Dining
8.0
Dining was a highlight with delicious meals, but I wish there was a bit more variety in the offerings.
Facilities
9.0
The facilities were well-kept, and the pool area was great for relaxation with attentive service around the pool.
Warren
United Kingdom, September  2024
9.4/10

Staying at Playacar Palace was such a wonderful experience! The staff made us feel like family from the moment we arrived, always going the extra mile to ensure our enjoyment. The accommodations were spacious and well-kept, with beautiful views. However, we did encounter a bit of seaweed on the beach during our stay, and one of the vacation planners didn’t seem as helpful as the others. Overall, this place offers fantastic value with excellent facilities and service.

Rooms
9.0
Our room was clean, spacious, and well-stocked, featuring a lovely jacuzzi with an awkward placement near the balcony door. The large balcony offered stunning views, making our stay even better.
Service
10.0
The level of service at Playacar Palace was exceptional. From the friendly activities staff to the attentive wait staff, they went above and beyond to ensure we had everything we needed.
Location
10.0
The location is simply perfect, right at the beginning of 5th Avenue and just a short walk to the ferry for Cozumel. It’s convenient for exploring local markets while still being close to the beach.
Dining
9.0
Dining at the resort was fantastic, especially at the specialty restaurants, which offered delicious options beyond the buffet. The breakfast selection was particularly good, thanks to a great omelette chef.
Facilities
9.0
The facilities are top-notch, including a beautiful pool area and a well-equipped spa. The hydrotherapy area was a highlight for many in our group.
Exceptional staff
Seaweed on beach
Christina
United Kingdom, September  2024
8.0/10

I had a nice stay overall with a few standout moments, particularly the beautiful ocean view from my room and the attentive service from the staff. However, I was disappointed by the limited availability of loungers at the pool, and I felt the entertainment options were a bit scarce. The dining experiences varied, with some restaurants being highlights while others fell flat. Still, the location is fantastic, just steps away from vibrant shops and the beach.

Rooms
9.0
The room was well-appointed with a stunning ocean view, a comfortable king bed, and a nice balcony to enjoy the sunsets. It was well stocked with drinks and the amenities were much appreciated.
Service
8.0
The service was friendly and always eager to please, with staff making an effort to accommodate special requests.
Location
10.0
The hotel's location is superb, just a short walk to 5th Avenue and the ferry terminal, making it easy to explore Playa del Carmen.
Dining
7.0
Dining was enjoyable at times, particularly at Momo with its excellent vibe and delicious food, while the buffet was just average.
Facilities
6.0
The pool area was nice but felt a bit overcrowded, and I was disappointed by the limited availability of loungers.
Ava
United Kingdom, August  2024
9.0/10

I had a wonderful time at Playacar Palace, where our family made fantastic memories. The spacious rooms with a beautiful view were a highlight, and the friendly staff truly made us feel special. The dining experiences were generally great, especially at Momo, but some restaurants could use a bit more attention in terms of service and consistency. The location is unbeatable, just a short walk to the beach and 5th Avenue. Overall, it was a great value for the amenities and experiences offered.

Rooms
10.0
We upgraded to a governors suite, which was worth every penny for the extra space. The room offered a fantastic view of both the ocean and pool.
Service
9.0
The service was exceptional throughout our stay. Daniel prepared a special dessert for us, and every server we encountered was diligent and kind.
Location
10.0
The hotel's location is fantastic, right on the beach and just steps away from 5th Avenue for shopping and dining options.
Dining
8.0
Dining was a real treat, especially at Momo for the delicious sushi. However, some dining options could use more variety.
Facilities
8.0
The facilities were generally good, with a lovely pool area, though some areas showed signs of wear.
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08Jun2025Select date
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Rooms and Guests2 Guests, 1 Room